Woman passenger, Air India official slap each other at Delhi Airport

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The passenger entered into an argument and slapped the manager, who retaliated.

A flier and an Air India employee had an altercation at Delhi's Indira Gandhi International Airport on Tuesday after the passenger arrived late and wasn't allowed to board her flight.

Air India in its statement said that the woman had an argument with the staff as she missed her flight after arriving late.

"According to the Newspaper, Lady staff in retaliation also slapped her", said a senior police officer posted at the airport, Sanjay Bhatia.The furious passenger called the police and went to the police station.Both the passenger and the Air India official later apologised to each other. This led to an argument and the staff directed her to the duty manager, also a woman.

The staff refused to issue the boarding pass and directed her to the duty manager.

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The woman had booked the 5am Delhi-Ahmedabad Air India flight 019 but reached the boarding gate just as it had closed. "That altercation has now been resolved with the help of security and police", news agency ANI quoted an Air India official as saying.

"She reported at 0418 hrs for check-in and was denied boarding".

The passenger and the duty manager later apologised to each other and resolved the matter. An argument ensued between her and the Air India lady staff.

The investigation required that both women be medically examined after the scuffle. The incident was reported to the police and the matter was resolved.

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